Extra Space Storage - 6351 - Fort Worth - SW Loop 820

Cynthia Campos

Best experience securing a storage unit I have ever had! Jocelyn's customer service and willingness to be thorough was appreciated since I was unsure what type of unit fit my needs. She was able to show me my options and land on the right one. Very clean facility and convenient location for me!

Laura Reyna

Joslyn Segura was very nice and helpful throughout my entire interaction. She helped me get a storage unit to fit my needs. She was very patient with me and answered all my questions and concerns.

Jason

May 10, 2026

Without a doubt, these reviews are manufactured! I have video proof of multiple occasions that this facility is lacking AC, doors are not working (and stuck OPEN) on days when the faculty has no one on staff! This place is incredibly dishonest on their pricing, as they will suddenly increase your monthly prices, all within the 1st year! We have multiple units, and yet again we are being hit with increasing prices (some are almost double -monthly!) with no reason or warning. Trying to get this on the local news stations to report this and get influencers to do a story soon.

Antonio D

Above and Beyond Service from Joslyn! ​I recently completed my rental process at Extra Space Storage, and I wanted to specifically commend Joslyn for making the experience truly exceptional. She is a phenomenal asset to this location and the company. ​From the moment I walked in, Joslyn was incredibly friendly and welcoming. It immediately put me at ease during a busy and often stressful moving period. Her courtesy was evident in every interaction; she was patient, attentive, and ensured I felt heard and valued as a customer. ​Beyond her outstanding people skills, Joslyn was extremely knowledgeable. She expertly walked me through the various unit sizes, explained the pricing structure clearly, and detailed the security features of the facility. She anticipated my questions and provided all the necessary information about the move-in process and access hours without me even having to ask. It’s clear she knows her job inside and out. ​It's rare to encounter such a perfect combination of expertise and genuine hospitality. Thanks to Joslyn's helpful, efficient, and professional service, I am completely confident in my choice of Extra Space Storage. If you're looking for a storage solution, ask for Joslyn—you won't be disappointed!

Rachel Brockman

We have a storage unit at this facility. I honestly thought about changing from a national brand to something locally owned. But to be honest with you Joslyn is incredible. It's been such a pleasure that I can't see ya leaving any time soon. Thank you Joslyn for making this a very pain free experience.