Extra Space Storage - 3005 - Westlake - Detroit Rd

Avery Watson

I had an excellent experience with this storage facility and would highly recommend it to anyone, especially students. As a masters student, I needed a safe, affordable, and convenient place to store my belongings, and this facility exceeded my expectations. Bob, the manager, was absolutely fantastic to work with. He was professional, friendly, and always willing to answer questions or help whenever I needed assistance. He made the entire process easy and stress-free for me. The facility was clean, secure, and well maintained, and I always felt confident that my belongings were in good hands. If you’re looking for a storage unit with outstanding customer service and a manager who genuinely cares about his customers, I highly recommend this facility and Bob!

Alexandru Alex

I had a great experience at Extra Space Storage location on Detroit Rd, Westlake OH, thanks to the front desk employee. They were extremely professional, courteous, and genuinely helpful throughout the entire process. They took the time to answer all my questions, explained everything clearly, and made the rental process smooth and stress-free. Excellent customer service and a great first impression of the facility. Highly recommend working with them!

annie c.

December 9, 2025

Incredibly clean, nice facility. Well maintained But prices kept jumping. We closed it when it reached $234 for a 10 x10 unit. No set fee for any lease period so you are held hostage on increases. Bob is terrific. He gets a five. Corporate is a one

Alexandria Forte

Jim provided exceptional customer service with a welcoming and patient demeanor. The location was well-lit and secured, making me feel safe entering at all hours.

Janis K

I had a great experience at Extra Space Storage. Bob was transparent and straightforward about the unit I originally rented and took the time to explain my options. He went above and beyond to help me switch into a better space that was temperature controlled and much more suited to my storage needs. I really appreciated his honesty and guidance—made the whole process stress-free. Highly recommend!