KO Storage of Tipp City - Lisa Dr

I run a nonprofit organization and we purchases the unit to store donated items until Christmas. Showed up on site multiple times and the main gate was wide open and not a single person on site. Called customer service to be told it’s normal for them to open it and leave it open allowing members easier access. Showed up cleared my unit out and called to cancel my unit to be told that I can’t cancel the unit without notice and they refused to provide any type of refund. When in their contract it states locked and secure facility 24/7. But yet gate it open all the time and no there is no office where someone works it’s a company out of state or country that your dealing with. As well there is a tractor trailer yard next door where flat beds are right up against the fence and giving anyone easy access to jump the old broke down out of date fence anyways. Spend the extra money and pay for a good unit.

The map should be mentioned T the beginning of the email

The storage unit was very clean when we checked in and customer service was very helpful. I would recommend to a friend on how easy it was to do my application and get my code.