Snapbox Self Storage - West Jefferson - 2222 North Carolina 163

Cristalla Sheets

I needed a storage unit in a hurry late in the afternoon. I chose Snapbox because they advertised everything could be handled online including rental and payments. I was having a little trouble with registering online so I called the contact number. I was quickly put through to a representative named Mike. Mike was very helpful, friendly and patient. He walked me through the online process and stayed with me on the phone while I completed the rental agreement. Mike continued to stay with me online until the rental confirmation came through and made sure I received my gate code. He was great to work with. My rental unit was clean and well lit. A new padlock with keys was available inside the unit. I had an excellent experience with this Snapbox rental.

Kyoko Funabashi

This is my second time renting a storage unit from them, and it continues to be an easy and nice experience. John helped me today with questions and adding an additional unit on for me, and he was incredibly personable, nice, and professional. As long as prices stay reasonable, and service is good, I will continue to rent from here when needed.

D Woodard

This has been the cleanest and most secure place we've ever rented for climate control storage. Only thing I didn't enjoy were the price hikes. Otherwise, great place.

Joseph Mentz

December 8, 2025

Very clean unit. Dolly’s, brooms and everything else needed was there for our use. The only problem was that our price jumped up dramatically after having the unit for a few months.

Creation Desautels

July 11, 2025

This place is cheap to use but short on customer service and short on thoughtful design. The online on-boarding was not super smooth and the place itself eith the automatic lights that shut of in any area you are not moving in, no staff on-sites, no hand carts, nominal A/C, make if feel like the perfect setting for a teen horror movie.