US Storage Centers - Minneapolis

Samantha Wilson

They were super busy with an auction day, but still Helena and Christina were excellent and upbeat! Patient and thoughtful and thorough. Always courteous and kind on the phone and in person. You can tell that they always try their best to keep things running smoothly. I originally wanted a 5’x10’, but was curious about the 5’x15’; Christina was happy to show me both and weigh out pros and cons, all while being personable and professional. She let me know that I can upgrade if it doesn’t suit my needs, after moving things in. The units and hallways were clean and well lit, with ample room to turn corners, for some larger item. The space is accessible between 6am-10pm, with staff and/or ample security and an indoor drive aisle for keeping warm in colder months and cooler on hot days. I even look forward to chatting with them when returning to load and unload my belongings. Thank you ladies, keep on shining! 😊💖✨

Marissa Crowell

Because of a recent interaction with Helena I am giving this location a 5 star rating. I won an auction and as I was driving up to the location my stomach dropped due to a really poor customer service experience the month before with Missy at this same location. When I walked in and met Helena I couldn't believe the difference. She was nice, seemed to actually be interested When talking with us and was very professional. Thank you, Helena, for giving us an exceptional experience and changing my mind on how I felt about the company as well. Thank you

William Pierce

Missy and Samantha were very pleasant and professional. We were met at door with a smile and a wonderful attitude, which is an encouragement to do more busy.l with company. I wish organizations and companies would have more individuals like these two. It would make interactions like this more pleasing and pleasant. I will definitely share my experience with others, with the hopes they would decide to do busy here as well.

david beam

Melissa and Helene were spot on answering all of my questions today as I was signing up for a unit. Depth of knowledge is exemplary, kindness and friendliness are two skill sets these two ladies excel at. I’m a happy new renter here!

Hussen Kelifa

I met with Missy to complete my storage rental, and she was extremely helpful throughout the entire process. She took the time to show me the units and explained everything in detail, including the lease agreement, until she finally handed me the key. I truly appreciate the respect, patience, and professionalism she showed me. Thank you so much, Missy