Lets Store It

Shannon Robinson

September 4, 2024

I am very upset ,after paying and moving my stuff into a unit ,prices are great and great location .....but I found that people are living there there's a guy who sleeps in his truck parks at the end ,another with a car running a orange electrical cord to a outlet to a camper of sorts then I saw yesterday a mattress laying on a unit floor ,door open and food wrappers /boxes and pull ups some one just laying down hanging out i guess...!makes me a bit creeped out going there! I have reported this matter but nothing seems to get done.....where are the cameras???

Deb

December 1, 2023

The original unit I rented was a 5x10 but the measurements didn't add up. I had to upsize to a 10x10, which was no problem when I called and spoke with a rep over the phone. The problem came later when I finished moving into the 10x10 unit and found that the rolling door wouldn't close. Tried for half hour to get the thing to come down but it wouldn't. It was late, cold, dark and I had to get the uhaul truck back within that hour. I had been making great time until the door was stuck. I called the office back and spoke with someone who understood the problem and called management who said they would have someone come out IN THE MORNING! Are you kidding? My option was to stay there all night, or leave with it open. They took no ownership of the problem. Fortunately I was able to get help on my own so I could get the door closed and get the truck returned - late. A week later I still haven't heard from anyone to ask about meeting up with me so they can fix the door. Guess they assumed I did it for them. Tried calling today to arrange to meet someone but was left on hold for an eternity. Beyond dissatisfied with the service by management.

Lindsay Rowley

December 24, 2022

We have had a horrible experience with this storage facility. The amount of rodents and insects that have been inside the unit is ridiculous. Throughout our time there we have needed to invest money into rodent traps and we find multiple mice every time we comeback. Obviously we don't store food in an outdoor storage facility, yet these mice have brought in nut shells from other units around ours. Needless to say we have moved most of our belongings out and now need to dispose of other things that are left. Including a couch that is covered in mouse droppings. Very disappointed in the lack of pest control.

Christy Colon

October 7, 2019

We told these people we were moving out and they put a time limit on us with me having a broken foot. Its a bit hard getting stuff done quick on a broken foot. They also have a spider problem (looks like baby tarantulas). They don't spray around for insects like this. The storage place on boyce memorial drive is much better and cleaner

Jusin Palmatier

Smooth process and very easy to work with. Owners respond quickly and the rates are the best around.