Public Storage - Atlanta - 2080 Briarcliff Road NE

Cynthia K Seymour

I had the pleasure to meet Bree & she is an excellent property manager. She helped guide me through the leasing process & offered me a tour of the location so I could make the best decision. The office is pristine and they offer a variety of packing supplies.

Brian Huertas

Amazing service , the girl was new and she was eager to help me swap my unit out to a bigger one . Loved the attention and also the 24 hr access time last but not lease the pricing is jaw dropping I’m more than satisfied if I could give them more than 5stars I Absolutly would thank you Public storage

Ashley Cann

We came in at the last minute yesterday to check out a storage unit and Alysia went above and beyond to help me and my friends. She even ended up staying after hours to help us get the problem resolved to make sure we could unload the trailer that night. We appreciate her going the extra mile especially in a time where a lot of people don’t care about customer service! Give that woman a raise.

Mike Pondiscio

Great customer service from Bree! See is on her game. The facility is clean and well organized. There are sufficient carts provided most of the time. Beginning and end of the month when people are moving, its best to bring you own dolly just in case. Only thing to point out is the Bluetooth for access to doors and elevators isn't reliable. Have your code handy.

Bree Harrison

February 3, 2026

I am extremely disappointed with my recent experience at this Public Storage location, which is unfortunate because that was not always the case. During move in over a year ago, the employee I worked with was fantastic. He was helpful, professional, and made the process smooth, which is why I felt comfortable using this location long term. Unfortunately, my experience closing out my unit was the complete opposite. Due to a winter storm, I was unable to retrieve my belongings before the end of January. I live over an hour away, road conditions were unsafe, and as a full time student who also works full time, my availability is limited. I called and explained my situation to the manager and was told that while Public Storage does not prorate, if I paid my balance and removed my items by Tuesday (today), she would do her best to work with me to get a refund for February. I paid the balance as instructed and removed my belongings on Sunday. I went into the office that same day to notify staff and was told they would check the unit and send me my final information. I heard nothing. I called the next day to follow up and was told the unit had not yet been reviewed and that I would receive a call back. No call ever came. Instead, I received a final email. When I called today and spoke directly with the manager, I was told there was nothing they could do and that I would not be refunded for the full month of February, despite being told earlier that they would work with me. As a full time student, Sundays are typically reserved for homework and preparing for the week, but I rearranged my schedule, rented a truck, and spent over five hours (again I live over an hour away) moving my belongings out of the unit to meet the deadline I was given. The lack of follow through, poor communication, and sudden shift once payment was made was extremely frustrating. I was proactive, transparent, and complied with everything I was told to do, yet was still penalized. Based on my recent experience, I would not recommend this location to anyone who expects clear communication or reasonable customer service during unforeseen situations.