Extra Space Storage - 5000 - Pinellas Park - Gateway Centre Blvd

Victoria Boyd

The entire team is so competent and helpful. They went out of their way to help me, communicate as my schedule allowed, and then give me a tour and practice with the state of the art security and technology — personally. This kind of customer care is hard to find anywhere!!! Thank you!

Tracy Bacote

Gail was very knowledgeable and gave me a very positive outlook on renting from this company. Her customer service was phenomenal and I will definitely be telling my friends to use Extra Space for their storage needs!!

Brittany Boswell

Gail is fantastic so kind and friendly! Extra space is clean and the best storage we’ve rented with! Using the app the digital access to get inside is perfeft!

Moses Gomez

March 6, 2026

The facility itself is clean and appears nice at first glance, but management allowing homeless individuals to live in the units creates serious safety concerns. On the very first day of moving in later in the evening, there was an incident where a young woman was afraid to even put her belongings in her own unit because an older gentleman had apparently charged at her. This older gentleman seems to appear to be staying at the facility. The situation was reported to management. While a younger gentleman staff member seemed appropriately concerned, the property manager showed little to no concern about the situation. That lack of response is extremely off-putting and troubling, especially considering the safety of residents, particularly women. Management should be taking situations like this far more seriously.

Kristin M

Really nice facility. Extremely clean. Gail was very helpful and knowledgeable. She made renting a unit extremely easy and pleasant.