Public Storage - Belleview - 4709 SE 102nd Pl

ryan reser

November 26, 2025

The only thing worse than the security is the customer service. I reserved a unit online and then arrived at the date and time to secure the unit and the door code didn’t work. I wasn’t able to reach anyone at the number posted at the site. Eventually I called the sales agent back and got ahold of someone to report the issue. Didn’t hear anything for a week, so I returned to find that the door still didn’t work and was actually broken with parts on the ground. Wasn’t able to reach anyone again at the posted number so I reached out to a corporate number I found online. I received a call from someone claiming to work at the site an hour later that told me the door had been fixed. But when I informed her part of the door was on the ground she seemed stunned and said she would have to call me back. Their solution was to remove the lock and handle completely and leave the climate controlled area unsecured because it was behind the drive through gate. When I returned the next day the drive through gate was stuck open, so I quickly cancelled my unit. I’ll gladly pay double somewhere else for security and customer service!

Jamie W

Getting ready to move out and are deciding to keep 1 of our 3 units because Chris L has been absolutely wonderful today! Super helpful and such a great guy!

John Taylor

I have just finished dealing with some change information with Ebony Allen, and I have to say she was fantastic. She went way above and beyond to help me with my issue. SHE'S A KEEPER!!!!

Rebecca Dixon

Dalton was awesome! He help us locate our unit and showed us where it was at and answer all of our questions. Thank you again!

Amanda F

Was having trouble trying to open my storage unit when Crystal saw me struggling she came right over to help so thankful for her help very nice.