Public Storage - San Diego - 11211 Sorrento Valley Road

twelfthhaus jones

It's nice, clean, & well-ventilated. I just came to set up an account. The staff was helpful - one of them was in training but she seemed quite knowledgeable & enthusiastic. They were quite charming to speak to & properly set me up quickly. Happy to have an account here.

maggie vittori

This public storage is well kept and clean. No problem ever getting my stuff out. It makes for a beautiful place to take photos for sale. Lots of bright light and the lights in the hallways are bright.

REDDAIZI

Public storage has always been my go-to...this experience is no different. AARON AND TINESHA ARE EXCEPTIONAL! She is a fine addition to the team. They are very thorough, friendly and welcoming. Could not ask for a better storage team! Fast and up and running in no time. Hey DISTRICT MANAGER IF YOU ARE SEEING THIS....SOME PROMOTIONS NEED TO HAPPEN!LOL

Sherrie Frank

December 8, 2025

Clean, well lit, nice size unit in Sorrento Valley. Off the beaten path, staff have been helpful. My only complaint is that less than six months occupancy, and my rent was raised $18/month (45%). I noted to management that I had been renting less than six months, and that was a big increase. They gave me $5 off for the next three months, so I was only raised $13/mo (32.5%) for three additional months, then the full increase took effect. A savings of $15. Don't get me wrong, every dollar helps, and I appreciate that they made an effort. Still, I am looking at my upcoming 2nd move in less than a year, 66 years old. I would not be renting a unit if it was not needed. I would appreciate a more reasonable approach to rental pricing, especially increases.

Barb Wagner

We have used two storage units here for 6 months. We are just now moving out. Everything here stays sparkling clean. It is secure. We’ve not seen a single bug or problem in any boxes and tubs we’ve already unpacked. I highly recommend this location. Michael has taken good care of us in the office.