Extra Space Storage - 3535 - Dumfries - 16744 Richmond Hwy

I can't remember the associate's name but it certainly isn't due to her being unforgettable. She was very polite, professional and answered all my questions before I asked them. She had to walk up a hill outside while it was 90 degrees with high humidity and did it all with a smile. She treated me as if I was her only customer for the day, I never felt rushed and she took her time to make sure I understood all the rules and exactly what I was being charged. An outstanding employee, GIVE HER A RAISE!

From the time weﾃ｢竄ｬ邃｢re connected with Tracey, to the time we visited the unit itself and dropped of our stuff, we only had great experience. I highly recommend not only the storage for the price, location and cleanliness, but the service offered. Love to write reviews on great services, and this was certainly one of the best.

It is such an honor and pleasure that I get the opportunity to write this review for the management and staff employed at the LifeStorage, 16744 Jefferson Davis Hwy, Dumfries, VA 22026. During my 24 years of military services, I have used numerous storage facilities. I was in a rush and running out of time to locate a storage location. I contacted Ms. Tracey Roston who was patient and genuinely concerned, helpful and nice. She took time out of her schedule to ensure that all my needs were fulfilled. I can honestly say that Tracey and Molley are the most amazing individuals that I have come across. They go far above and beyond what is expected, ensuring that clients / customers are satisfied. I would strongly recommend this location for anyone needing a storage facility. You will be amazed at the kindness and prices are just great! In closing let me say that Tracey and Molley are SIMPLY THE BEST! Their personality and kindness are infectious. Thank you both for your SUPPORT.