Public Storage - Glen Mills - 1756 Wilmington Pike

Claudia Carlsson

December 20, 2025

My husband has been trying to get help with his unit in Glen Mills for 2 months. He has called multiple times for help getting his unit opened. (He lost his keys) He was told it could only be opened by a district manager at the end of a month. He calls and no one responds although he was promised help. Two month have passed with no access to his unit. This is very poor customer service.

Shannon Sewn Wild Mama

Everything has been great! Braxton was very friendly and helped get us set up with our unit. Thank you!

William Walash

Braxton was very helpful last week with my move in and help me download the app so I can easily access my gate codes, also let me know the hours which is convenient for me. Thanks for the great service!

Michael Beach

Earlier last week Braxton helped my mother and I move in at this location. He was knowledgeable on how big of a unit we would need and answered all of are questions. 10/10 Highly recommend!

Diane Kucharczyk

Nice and simple. Online reservation, contract, and identity check were all online and straightforward with fees disclosed during the contract review (we expected them; no different from similar vendors). We were able to reserve a unit starting the next day and load items in that day using the phone app for access the site. Instructions to get to our unit were great - much appreciated! No need to check-in at the office. Restroom is located via an outside door at the office (on the inside of the security gate), and not in the storage building; we didn't get a chance to use the bathroom in time for this review. So far, the experience and facility are just what we needed--not fancy, but clean, smelling okay, humidity controlled (warm, but reasonable inside during the summer), and doorways were accessible with a minor gap/hump to overcome when rolling items into the building. I'll update this review if anything changes.