Public Storage - Gladstone - 7707 N Oak Trafficway

angie stewart

February 27, 2026

I will NEVER understand how a nationwide company can just increase rates whenever they feel like it and for however much they feel like it AND can’t tell you when or how much except to give the general verbiage “ I can assure you that Public Storage will give you a 30 day notice of the increase”. Which is BS because it’s handled by corporate so they should be able to provide more info than that and of course local businesses have “no control” because it’s handled by corporate. Not even corporate customer service can answer the question with anything SPECIFIC, they just give you that stupid spiel almost robotic like. And although I have read through the comments and it appears that this location isn’t bad, the fact that I read through both good and bad comments and the OWNER ONLY RESPONDS to praise and not those that have a negative review says ALOT about how they handle business so as I told the Customer Service Representative, I would NEVER rent from a company that doesn’t value their existing customers and just entices (actually fools the new ones) and local management doesn’t care to truly comment on those that have valid complaints

Kenny King

February 10, 2026

I would definitely look around before using this facility. At least from an auction buyer standpoint. Items bought will go missing. I buy units in three different states, and not one time has anything like this happened. In a day or so there will be an automated response to this review. Saying they are sorry for the experience and that Public Storage did the investigation and could not find anything backing my claim. I would do the something, just be cautious. Kenny King

Tim Pontalion

Zero complaints and great service. Michelle at the Public Storage, 7707 N Oak Trafficway, Gladstone, MO 64118 location was great. She made me feel like she had my back by talking me through the access procedures and accommodating my preference of dealing with a human instead of an App or AI. Will definitely be my first choice if and when I need storage in the future.

Adora Russell

Went in today to get my keys and Pam was very helpful, even met me to my unit and showed me how everything worked so I wasn’t left in the dark trying to figure it out myself. Also a clean unit which was a nice surprise because some people don’t even try. Thank you again!

Colt Rohr

Had a very good experience. I was in and out in a jiffy. They treated me great and helped me whenever I needed it.