Public Storage - White Bear Lake - 1830 Buerkle Road

Steve H

Great access I just wish it was 24 hours great price as long as it stays the same I will stay but if they hike it Up I'll be finding a new spot. Nowhere in my rental agreement did I read that it was going to get hiked up so hopefully we're good. Damn I should have read the reviews before coming here. Shoot something happens to my truck due to no security that's messed up. Camera's don't stop no one if no one is watching. I have a decent price right now so honestly I guess if there's no security I'm fine paying the price that I'm paying but like I said you hike it up I'm leaving. Because what is the point of paying more if there's no security and you don't give me 24 access.

J A

March 5, 2026

Their back wall is wooden so not very secure plus it is now down in places from snow plowing. Rent jumped us really high so I can no longer afford it. Its difficult to get into many units because they just have a piece of something plastic to help open it up. Some units have a door handle but not over by where mine is. There is an app that is supposed to let you get access without typing in the code each time but it usually doesn't work. The staff is nice. I won't be renting from Public Storage again unless these issues were fixed.

Stephanie McFarling

August 4, 2025

DO NOT TRUST OR STORE HERE!! 👎 On my arrival for 1st month storage -I discovered the neighboring unit was broken into. The broken lock on ground, door partially open revealing old tires/car parts. Looking around we noticed -The security fencing/barbed wire was bent down —where breeched. Prior to driving in -there were a few people just “hanging around” —watching gate? I NEVER stored ANY item for even 1 day due to CONCERNS of theft. I understand now (too late) BREAKING-INs are BIG CONCERN HERE!! I was denied and refused any sort of storage refund—I had read the rental agreement…. Understood fees and my responsibility as renter…. BUT the fact that this is a FACILITY AND SECURITY issue and I had planned to store here. I understood my responsibility in good faith from previous experiences….What about the company accountability?!—a manager couldn’t step up show ANY GRACE?! IT’s APPALLING!! I have rented with this company many times over the years without incident. NEVER AGAIN!! My recommendation is work with a small business with personal investment in their company and customer service and care!! I AM SO DISAPPOINTED.

Darcie Cleveland

The property manager Bobby Lewis was very kind and friendly. He helped me set up my account and showed me the property and where my unit/spot was. He went over all the information I needed and answered my questions. I am very satisfied with the customer service and my experience.

Cassandra Windisch

This property manager Bobby has been more than helpful, and patient during this process. He helps ease the stress and truly deserves recognition. Bobby, thanks for always being pleasant, professional, and calm.