Public Storage - Pasadena - 8190S Ritchie Hwy

Kevin Thompson

Rachel was great and easy to work with! Very professional and knows how to do her job. I would and will be recommending other people. Thanks again

Rob Crews

Rachel is the best and most helpful person that I've ever dealt with in all of my years of using self storage facilities. She is an asset to the company.

Steve

August 26, 2025

As someone else mentioned, most of the five star reviews are written by people who had only just recently started renting here. We started with a 10x30 unit at a reasonable price a little over a year ago. As we were moving in we started talking to someone who was moving out - they warned us that in about 2-3 months we should be expecting a price increase, and that they themselves had fought through several random price increases on their unit before they finally had enough. Sure enough, three months later our price jumped considerably, leading us to eventually downsize to a 10x20 in order to save money. We’ve been in this new unit for about 2 months now, and lo and behold we get a notice that our rate will be increasing, and will now be about as expensive as our original 10x30. The facility itself is fine I guess, we’ve never had any issues, but fair warning to those who are planning to use this facility long-term - be prepared, random price increases are coming.

Brock Milligan

Rachel is the best! Very professional and was able to answer all of the questions I had as someone who has not had storage before

Braulio Lopez

Rachel is awesome and did a wonderful job helping me. I never have an issue when i go to make my payments amazing customer service