Public Storage - Hyattsville - 5556 Tuxedo Rd

Vanessa Mendoza

Lakita was fantastic with showing us differences of unit sizes and which one would be best. We are new to the area and she was beyond helpful! Definitely would recommend this storage facility!

Kristine Wallace

October 18, 2025

Mr. Kevin was great. I just got a unit there and when I got it there were a ton of pipes taking up space inside the unit so I needed to get another one. He was very helpful! Made it simple and easy. And was very patient! I give him a 5 but I give the facility a 4 because they don’t have a lot of carts around. They don’t know where they are. Only thing they should improve.

Debra Guerra

I found Mr Kevin to be very professional,polite and friendly. He made me feel very comfortable. What ever my question he knew the answer. What he did not know he investigated until I got an answer. 1st class customer service.

Carl Ringgold

Very professional and informative. Didn't waste valuable time on finding me a unit. Prices wasn't bad either...

Paula Kupersmith

My mother recently passed away and had a storage unit at this location. Unfortunately, her rent was not set to autopay, and by the time our family learned of it, the account was past due and the contents were scheduled for auction this morning at 10 a.m. This could have been a devastating day for our family—if not for the compassion and quick action of the location manager, Chelle. She arranged to meet me at 9:30 a.m., as soon as the office opened, to take my payment and stop the auction—just 15 minutes before it was set to begin. Chelle immediately set aside everything she was doing to give me a tour of the facility and personally walk me to my mother’s unit. She also understood enough about life, loss, and empathy to stay with me while I opened the door. Seeing my childhood bed and our family’s Christmas ornaments, I was grateful she was there. Over the years, I’ve used storage units for various reasons, but I never truly appreciated how much storage managers see and the difficult decisions they sometimes face. Chelle is not only a great manager—she is a great human being. She went above and beyond for a Public Storage customer, showing kindness and humanity in a moment when it mattered most. Thank you, Public Storage, for having someone like Chelle on your team. She turned what could have been one of the worst days of my life into one of heartfelt gratitude and relief.