Public Storage - Glendale Heights - 2023 Schmale Rd

Very friendly and helpful when renting a storage unit. Public Storage make everything fast and easy.

I had a very smooth transaction with Public Storage. Very clean and safe and helpful staff!!!

The facility is lovely and when the office is open, great service. However, when my movers and I arrived on a Sunday evening, the gate accepted my access code but did not open. Found out the next day that they locked the gate at 5pm on Sunday when they closed the office instead of leaving access open until 9pm per my contract. This caused me to extend my move by a day, add another day's rental to my Uhaul truck and incurred additional fees as I had to drive the Uhaul back and forth exceeding the mileage limit I agreed to. I also don't like the "administrative fee" of $20 nor the fact that you MUST buy their cylinder lock for $19 to secure the unit - it's a lock that you cannot use anywhere else, making their first month special really $58 rather than $1. VERY MISLEADING. Otherwise, it's lovely.