Public Storage - Maitland - 1241 S Orlando Ave

TastyTiff

February 4, 2026

This location is trying to over charge my partner after they specifically told him he wouldn't have too. He accidently put his stuff in the wrong unit and let the front desk know (Amanda). Amanda told him he would only have to pay a small fee to move it over to the new unit, which was not a big deal for us, but now they are attempting to charge him for the FIRST unit AND the second unit, and will not work with him to either cancel the first one or do what Amanda said in the first place. JESSICA - We spoke to you on the phone. You refused to give us your last name and your manager's name for support. You were very unhelpful, short, and seem to have terrible customer service. We will be getting in touch with the district manager regarding this issue and getting ahold of someone because this is stealing. I will also be filing a complaint with the Better Business Bureau. 02/03- Thank you, Ashley, for your help and support with this issue! The issue was resolved and we were told we will not have to pay for the second unit.

Ron Peterson

November 26, 2025

This place has some of the rudest managers I have ever talk to I call to talk to them about my storage unit and to see if it was in good standing or not and see if they good work something out with me if it was in bad standing.. come to find out it is in bad standing and all the lady could say if you can't pay on you unit before November 24 it's going to be Auction off with no type of sympathy for understanding oh willingness to try to help me out so I don't lose everything I own because I am homeless you just tell me my things are going to be auctioned and hangs up on me because you can't answer my question buy a email I got talking about a payment that due in December

David Christian

November 15, 2025

Wrongfully terminated. Was cleaning up some items and may have stayed 5 minutes past 10pm and got kicked out. The leasing office lady said she lets a guy sleep in the hallway but I stayed 5 minutes past 10pm and got kicked out. Don't rent here, they cross you and raise your rent too high They are rude in the office and not worth the trouble

N Lynn

Very clean property and great rates for this safe and lovely part of town! Nikki and Jason are both extremely friendly and accommodating! Awesome customer service! I highly recommend this Public Storage!

Kevin Moran

Nikki was fantastic in getting us set up for a large storage unit for our home renovations!! She was super helpful in helping me get a unit on short notice! Thanks Nikki!! The facility is clean and easy to access.