North Haven Drive-Up Storage

Avi Kamrat

February 24, 2025

Do not rent storage from this place. We had our stuff in storage from 2003 and the old owners were great. After the new owners took over, they increased our rent six times since June 2022 and now the rent is nearly double what it was and more than double what is being advertised for the same size space on their website. They said that the specials on the website do not apply to existing customers and that the price would be increase to the price we are paying over-time for new customers. They are fully admitting to a bait and switch tactic.

Clay Smith

February 24, 2025

I was renting 2 units. 1 for 10 years and the other for the past 5 years. I started paying $125 each. When I moved out I was being charged $300+ for each. I moved to a place where I'm paying $137. The gate is broken, there are cars blocking the driveway with one entrance/exit. I moved out even though I liked most things. It was personally owned for years. It's owned now by a company which is hands off. No one in the office, not phone support, kiosk doesn't work. I just moved to a new place today from another storage company. I wanted to move back here but with the lack of customer service, not being able to drive in or out with my sports cars and daily driver, made it a no Brainer. I honestly believe that these storage facilities are owned by one group and they price control the units. If you have a car in storage, it's easy to move around at the first sign they double or triple your rent.

Anel Vazquez

Renee is a delight. She’s extremely professional and helpful I had a glitch trying to reserve a unit at the storage. She was the one who fixed and I was able to rent it. Thank you stay awesome. Anel

Chris Monks

June 4, 2025

WARNING! The management is the rudest and most incompetent you could imagine, especially Melissa. If you stay here expect the gate to always be broken and open. Expect the security cameras to be broken. Expect stuff to get stolen out of your vehicles. Expect a dozen amazon workers in your way every time you come as they load their thousands of packages for the day in the middle of the aisle. When you bring it up to management they will take retaliatory action against you just as an attempt to silence you.

Jacqueline Bova

My grandmother just passed away and I needed to get a storage unit fast so I can store some of here furniture I was keeping. Renee was so helpful and kind. She wasn’t rushing along the purchase and/or just out for the money. We have side conversations about life and it was clear she was a genuine person. Renee had my best interests at heart and it was obvious throughout our conversation. I truly appreciate her help especially during this and would recommend Drive Up - Storage. Thank you Renee